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Complaints Procedure

Should you need to make a complaint to Mission World Aid please refer to the complaints policy linked below, and use any of the following complaint contacts:

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  • Written complaints should be directed to:
    The Director, Mission World Aid Inc.
    54 Strathalbyn Road
    Aldgate SA 5152.

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  • Telephone complaints made during business hours to +61 8 83701256 

 

  • Email complaints sent to admin@ahopfan.com should state in the subject line
    “Mission World Aid – Complaint”, and be directed:  
    Attention:  the Director, Mission World Aid, Inc.

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  • Urgent complaints outside office hours can reach the Director on phone +61 42 777 1122
    or email: tony.scammell@ahopfan.com
     

  • How to lodge a complaint with Australian Council for International Development (ACFID): Complaints should be marked ‘confidential’ and emailed or posted to:
    Chair, ACFID Code of Conduct Committee.
    Email: code@acfid.asn.au;
    Mail: Private Bag 3, Deakin ACT 2600

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MWA is a member of the Australian Council for International Development (ACFID).

PARTNER AND DONATE

Donations are tax deductible

PARTNER AND DONATE

DONATE NOW TO THE MISSION WORLD AID GENERAL APPEAL

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The Mission Shop

LOCATION

Aldgate Shopping Centre, Adelaide Hills

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The Mission Shop is an arm of Mission World Aid that sells second-hand goods to the community. The shop raises funds to sow into ministries in Australia and overseas.

"PRACTICAL DEMONSTRATION

of God's love throughout the nations"

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