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Complaints Procedure

Should you need to make a complaint to Mission World Aid please refer to the complaints policy linked below, and use any of the following complaint contacts:

  • Written complaints should be directed to:
    The Director, Mission World Aid Inc.
    54 Strathalbyn Road
    Aldgate SA 5152.

  • Telephone complaints made during business hours to +61 8 83701256 

 

  • Email complaints sent to admin@ahopfan.com should state in the subject line
    “Mission World Aid – Complaint”, and be directed:  
    Attention:  the Director, Mission World Aid, Inc.

  • Urgent complaints outside office hours can reach the Director on phone +61 42 777 1122
    or email: tony.scammell@ahopfan.com
     

  • How to lodge a complaint with Australian Council for International Development (ACFID): Complaints should be marked ‘confidential’ and emailed or posted to:
    Chair, ACFID Code of Conduct Committee.
    Email: code@acfid.asn.au;
    Mail: Private Bag 3, Deakin ACT 2600

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MWA is a member of the Australian Council for International Development (ACFID).

PARTNER AND DONATE

Donations are tax deductible

PARTNER AND DONATE

The Mission Shop

LOCATION

Aldgate Shopping Centre, Adelaide Hills

The Mission Shop is an arm of Mission World Aid that sells second-hand goods to the community. The shop raises funds to sow into ministries in Australia and overseas.

"PRACTICAL DEMONSTRATION

of God's love throughout the nations"

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